Privacy Policy

Effective Date: July 2026

At Chargze, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when using our mobile application and related services.

By using Chargze, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use the application, we may collect the following information.

Personal Information

Charging & Order Information

Device Information

Location Information

With your permission, Chargze may access your device location to:

You can disable location access at any time through your device settings, although some features may no longer function properly.

2. How We Use Your Information

Your information may be used to:

3. Payments

Payments made through the application may be processed by trusted third-party payment providers such as Razorpay or other payment gateways.

Chargze does not store your complete debit card, credit card, UPI PIN, or banking credentials on its servers.

4. Information Sharing

We do not sell your personal information.

We may share limited information with trusted third parties only when necessary, including:

These providers are contractually required to protect your information and use it only to perform services on our behalf.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic storage or transmission over the Internet can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

When no longer required, information is securely deleted or anonymized where appropriate.

7. Your Rights

Depending on applicable laws, you may have the right to:

8. Third-Party Services

Chargze integrates with third-party services including, but not limited to:

These services operate under their own privacy policies.

9. Children's Privacy

Chargze is not intended for children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be published on this page and may also be reflected within the application. Continued use of the application after changes become effective constitutes acceptance of the revised Privacy Policy.

11. Account Deletion

You may request deletion of your Chargze account by: Using the account deletion option within the app (when available), or Submitting an account deletion request using our online form: https://docs.google.com/forms/d/1oytfHGqqTqO5BYfya9zkRCbHFQjSKNkTkTwDv6imaFA/ We will verify your identity before processing the request. Certain information may be retained where required by applicable laws, such as financial transaction records or records needed to resolve disputes.

Upon verification, we will delete or anonymize your personal information, except where retention is required by law or for legitimate business purposes.

12. Contact Us

Chargze Support

Email: support@chargze.com

Website: https://www.chargze.com